Responsible Gaming

Gambling can be enjoyable when it remains one form of entertainment among other activities. It is important to remember that casino games are based on chance, and outcomes cannot be predicted or controlled. A win is never guaranteed, and previous results do not influence future results. No strategy can ensure a profit.

Only gamble when you are comfortable with the possible outcome. Never gamble with money needed for rent, mortgage or loan repayments, household expenses, food, bills, education or other essential costs. You should also avoid using borrowed money, credit intended for other purposes or money set aside for emergencies.

• Decide how much time and money you can afford to spend before you begin.
• Treat any gambling budget as an entertainment expense, not an investment.
• Keep track of your deposits, wagers, wins and losses.
• Take regular breaks and avoid playing for longer than planned.
• Do not chase losses by increasing your stakes or continuing to play.
• Never gamble when affected by alcohol, drugs, tiredness or strong emotions.
• Do not gamble to escape stress, boredom, loneliness or personal problems.

A responsible approach also includes making informed decisions. Read the relevant game information, understand that the odds are not in the player's favour over time and consider whether gambling is appropriate for you. If you are unsure, taking a break is a sensible choice.

Wd40 Casino may provide account features and safer gambling tools designed to help you stay in control. Depending on the service available to you, these may include deposit limits, spending limits, loss limits, session reminders, time limits, cooling-off periods or account restrictions. The availability, operation and timing of particular tools may vary.

Use these tools before gambling, rather than waiting until you feel concerned about your play. Choose limits based on your personal budget and review them regularly. A limit should be realistic, affordable and consistent with your other financial commitments. Setting a limit does not guarantee that you will win or prevent all gambling-related harm, but it can help you make decisions in advance.

How to create a safer plan

1. Work out your available entertainment budget after essential expenses and savings.
2. Choose a maximum amount and playing time for each session or period.
3. Apply the relevant account limits before depositing or playing.
4. Keep gambling separate from everyday spending where possible.
5. Stop when your time or money limit has been reached.
6. Review your activity and adjust your plan if gambling becomes less enjoyable or harder to control.

If you want to stop temporarily or permanently, use the available account closure, suspension or self-exclusion options. A self-exclusion request is a serious step intended to prevent access for a chosen period or, where available, longer. Do not create another account or try to bypass a restriction. If you have difficulty stopping, seek support as soon as possible.

Gambling harm can affect anyone, regardless of age, income or experience. It may develop gradually, and you do not need to wait for a crisis before seeking help. Consider taking a break and speaking with someone you trust if gambling is becoming difficult to manage.

• Spending more time or money gambling than you intended.
• Trying to win back money that has been lost.
• Increasing bet amounts to achieve the same excitement.
• Feeling restless, irritable or anxious when not gambling.
• Hiding gambling activity, losses or account statements from others.
• Borrowing money, selling possessions or missing payments to continue gambling.
• Neglecting work, study, family, friends, sleep or other responsibilities.
• Gambling to cope with sadness, stress, anxiety or other emotional difficulties.
• Making repeated attempts to stop or cut back without success.
• Feeling guilt, shame or distress after gambling.

These signs do not mean that you are alone or beyond help. They indicate that it may be useful to stop gambling and speak with a qualified support service. Talking openly with a partner, family member or trusted friend can also make it easier to take practical steps.

If you are concerned about someone else

Approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek professional support. Avoid offering money to cover gambling losses, and protect shared finances where appropriate. Support is available for family members and friends as well as for people who gamble.

If gambling is causing financial, emotional or relationship difficulties, contact an Australian gambling support service, a qualified counsellor or a health professional. These services can provide confidential information, counselling and practical guidance about reducing or stopping gambling. You can also speak with your general practitioner about the effect gambling may be having on your wellbeing.

For immediate emotional distress or concerns about your safety, contact emergency services or an appropriate crisis support service in Australia. If you believe someone is in immediate danger, seek urgent assistance. Wd40 Casino is not a substitute for medical, financial or professional advice.

Financial and account support

If you are worried about deposits, withdrawals, account access or applying a gambling restriction, use the support options available through the website. Our support team can explain the account processes and available safer gambling features in general terms. We cannot provide financial advice, assess your personal circumstances or guarantee that gambling will be safe for you.

You are responsible for ensuring that gambling is lawful and suitable for your circumstances. You must comply with the applicable terms, account requirements and legal age requirements. We may take steps to protect players, including applying account restrictions or requesting information where required by applicable rules and safer gambling procedures.

Wd40 Casino aims to present gambling information clearly and promote informed play. We do not promise winnings, recovery of losses or a risk-free gambling experience. Promotional communications and account activity should never encourage you to gamble beyond your means. If gambling stops being enjoyable or begins to cause concern, the safest choice is to stop and seek help.

Please review this page together with the applicable terms and any information shown in your account. Safer gambling tools may have specific conditions, and a request to change or close an account may take effect according to the relevant process. If you have questions about responsible gambling, limits or self-exclusion, contact Wd40 Casino through the support channel provided on the website.

Take control before you play: set a budget, set a time limit, accept that losses are possible and stop when your plan ends. Gambling should remain affordable, voluntary and within your control.